Lawn Care FAQs

Since 1976, our licensed professionals have been your local lawn and tree care experts. We are the largest locally-owned lawn care company in the greater Rochester area.

Lawn Care (Fertilizer, Insect Control, Disease Control, Aeration, Weed Control, Soil Analysis, Flower Bed Care, and Vegetation Control)

Organic Program (Doesn't include Weed Control or Grub Control)

Tree & Shrub Care (Fertilizer, Insect Control, Disease Control)

No. At One Step, our concern is keeping your ornamental trees and shrubs (those under 15 ft. in height) healthy, so that you won't have to take them down. We'll keep a watchful eye out for potential disease and insect problems.

Our most popular program (Natural Care) includes 6 services from our professional staff. It will provide all of the fertilizer, weed control, crabgrass control that your lawn will need.

At One Step, we take pride in providing superior customer service. If for any reason, you are not satisfied with your visit, we will come out to rectify the situation. For full service customers, there is no charge for service calls between visits.

The Organic Program does not include any controls for weeds, crabgrass, or insects. The fertilizer we use for this consists of poultry droppings. There is no control over the "release" of nutrients into the soil. The "regular" fertilizer is a sulfur-coated granule that allows for the timely release of the nutrients into your soil where they can feed your turfgrass roots.

We use high-quality, sulfur-coated, slow-release granular fertilizer. The sulfur coating releases the nutrients slowly into the soil. Fertilizer will still be there by the time we come back for your next scheduled fertilizer treatment.

No. If you have grub damage in the spring, it was caused by the problem you had the previous fall. You won't have that problem if grub control is applied at the proper time. We use MERIT* for grub control. It is designed to control insects when they are most vulnerable. Any grubs you have in the spring are ones that have been over wintering in your soil and are ready to become beetles. They would not be affected much by insect control at such a late stage in development.

Click here to request an analysis. You can also call us at (585) 594-1095. If you see one of our trucks, just ask one of our technicians how you can improve your lawn.

Tree & Shrub Care FAQs

The program recommended to you is based on your landscape inspection, any past history of the landscape we may have, and input from the homeowner. Plant material, non-pest related problems, insect and disease problems are noted. Based on this information and referencing Cornell University's latest issue of "Pest Management Guide for Trees and Shrubs," a program can be put together.

Fertilizing trees and shrubs is an important part of a Plant Health Care program. Knowing what type of fertilizer to use, how much to use, and when to apply it is important.

Fertilization is part of maintaining a plant's overall health and vigor. A healthy plant is better able to overcome insect or disease pressures. Our goal is to keep the plants healthy, not only to make them grow fast. With One Step's Deep Root Feeding, you get the benefit of the nutrients being injected into the soil and the reduction of compaction and addition of water to the root system.

In general, anytime is a good time to plant as long as sufficient soil moisture is maintained. Fall and Spring are good times to plant because of the existing natural soil moisture. Plants can be installed during the Summer as long as they are being properly watered. Planting in the Winter is also possible as long as the ground is not frozen. The key to planting is soil moisture. Too much and the root systems suffocate, too little and they desiccate. Keep it moist, but not water logged.

The goal of insect control is to reduce the amount of damage caused by the insects. It is impossible to eliminate all the insect feeding. We can't eliminate it all, but we can control it. Also, consider the type of control that is being used. Some controls work on contact while others need to be ingested before they will do their job.

This is the senseless piling of mulch against the trunks of trees. Mulch should be no more than 2-4 inches in depth (anymore than that and it suffocates the root system). It should not come in contact with the stems or trunks of trees and shrubs (otherwise it will rot them, leading to dieback and possible death).

Knowing what to spray and what not to spray is important. Inspecting the landscape helps us determine what plants may need to be sprayed. Japanese beetles prefer some plants (they really like purple and red plants) and not others. While some plants may have a natural population of beneficial insects that are doing the job just fine. Different insects have different life cycles that require controls applied at different times. Some product labels tell us not to treat certain plants. You hired us for how much we know, not how much we apply.